Henry Mayo Newhall Chooses Mobile Heartbeat MH-CURE for Clinical Communication

Decreases footsteps taken by 38 percent, enabling time savings that clinicians can now use to spend more time with their patients

WALTHAM, Mass. — September 8, 2014 — Mobile Heartbeat, a leading provider of smartphone applications for improving clinical workflow and team communications, today announced that Henry Mayo Newhall Hospital has completed a pilot and has chosen the Mobile Heartbeat MH-CURE (Clinical Urgent REsponse) smartphone application to enhance clinical communications. Before and during the pilot, nurses wore pedometers during their shifts to measure the footsteps taken to retrieve and communicate information. Henry Mayo witnessed a 38 percent decrease in steps taken using MH-CURE.

“Mobile Heartbeat’s MH-CURE smartphone app has a positive impact on patient throughput, employee satisfaction and better overall patient care at Henry Mayo Newhall Hospital,” said Cindy Peterson, vice president/CIO at Henry Mayo Newhall Hospital. “We are pleased with the results of our pilot and plan to roll out MH-CURE to the entire hospital.”

Prior to Mobile Heartbeat CURE, Henry Mayo realized it needed to improve clinical communications capabilities beyond just phone calls and basic texting, and to make it easier for clinical staff to identify a patient’s care team and where they are located at any point in time. The hospital decided to implement the latest smartphone technology and find a clinical communications solution that would broaden their capabilities, simplify the team workflow and provide secure texting.

“We looked at other leading mobile communications solutions, but they didn’t provide everything we wanted in a smartphone application,” said Adnan Hamid, director of information services at Henry Mayo Newhall Hospital. “Mobile Heartbeat CURE offers secure texting and an interface with MEDITECH that allows clinical staff to have patient information and current vitals at their fingertips. Our selection and implementation team found it worked the best in our environment.”

Henry Mayo’s adoption of the Mobile Heartbeat CURE smartphone application was very quick as the staff immediately found it to be intuitive and simple to use.

“The clinicians love the expanded texting capabilities, the staff assignment and staff directory modules, and the numerous other features that make their tasks easier,” said Sareeta Perry, IT project manager at Henry Mayo Newhall Hospital. “Our staff is really enjoying the MH-CURE application and the opportunities it’s opened up to improve patient care.”

Henry Mayo tested the new MH-CURE Dynamic Role feature, which allows clinical teams to connect immediately to whomever is assigned to a specific key role each shift. With Dynamic Role, the same extension number is used from shift to shift for contacting the charge nurse (or another specific role) on that shift. This allows staff to find the specific caregiver they need quickly, easily and without searching, providing a huge workflow improvement.

With the MH-CURE Staff Assignment module, the Henry Mayo clinical staff can see which patients they are assigned to each shift and who else from the clinical staff is on each patient’s care team. The Staff Directory module makes it very quick and easy to look up and find anyone in the hospital, relieving staff from having to search for the Physician Directory binder and flip through its pages to find a specific physician to call.

Henry Mayo expects to have the MH-CURE smartphone application fully implemented by the end of 2014.

Mobile Heartbeat CURE provides patient care teams, including nurses, physicians and technicians, with secure, single smartphone access to all clinical communications, pertinent patient information and lab data. Care team members have a choice of using their own smartphone (BYOD) or sharing hospital-supplied devices. With Mobile Heartbeat CURE, care team members know who else is on the team for each patient and can view the availability and location of other team members at all times. Mobile Heartbeat CURE enables efficient delivery of clinical data and communications to users on-site, off-site and at multiple locations to ensure timely patient care decisions and response. Hospitals save time and reduce costs as well as improve patient care when using MH-CURE.

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