INTEGRATION ECOSYSTEM

Integrate and Innovate With Banyan

Alerting &
Notifications

Patient-Centric
Context

Enterprise
Communication

Seamless Mobile
Workflow

enterprise
management

E911
Integration

Alerting & Notifications

Standards-based APIs enable the necessary interoperability with the systems responsible for initiating and sending alerts. Capable of integrating directly or through middleware, supporting both text and voice-based alerts and alarms that can be delivered to individual users, group users in opt-in role and telephone numbers.

Patient-Centric Context

With a single tap, users can access meaningful information about their patient including location, chief complaint, demographic information and their Dynamic Care Team®. The Dynamic Care Team is a real-time directory of the clinical staff assigned to a patient enabling fast and easy communication between team members and is populated through direct integrations with both the EHR and Nurse Call staff assignment modules.

Enterprise Communication

The Mobile Heartbeat platform integrates directly with leading telephony infrastructure providers or can provide a customized voice gateway to assign users individual mobile extensions. This means each user has their own extension that travels with them regardless of the device they use or whether they’re in the hospital or at home.

Seamless Mobile Workflow

As clinical and operational software vendors embrace mobility, Mobile Heartbeat is already enabling seamless app-to-app workflows with leading technology partners. These integrated workflows support patient monitoring and alerting, patient transport and throughput, documentation and clinical processes. Most importantly, customers can configure these partner integrations themselves, creating a unique in-app experience custom to facility and even role type.

Enterprise Management

Mobile Device Management (MDM / EDM) integrations are supported to provide IT with the tools they need to make deployments and upgrades fast and effective. Following App Config best practices, the Mobile Heartbeat platform can be deployed to ensure only MDM users can log in and hospital-owned devices can be tracked as well as wiped of data.

E911 Integration

E911 integration with Mobile Heartbeat’s clinical communication and collaboration (CC&C) platform delivers a safer, smarter care environment. By automatically sending precise location details with emergency calls, staff can be reached faster in critical situations. This seamless capability not only improves response times but also enhances staff confidence, patient safety, and compliance—making E911 a powerful extension of your hospital’s communication strategy.