Ancillary & Operational Staff

ANCILLARY & OPERATIONAL STAFF

Communication for the Enterprise

Empower your entire organization through unified collaboration.

High-quality patient care requires collaboration across all disciplines—both clinical and operational. Transport, environmental services, security, pharmacy, perioperative, dietary and facilities can all leverage the Mobile Heartbeat platform in the same capacity as clinical staff throughout the hospital. With everyone engaged on the same unified platform, communication can maximize impact without risking protected patient information.

Support Ancillary Staff Workflows

Supply chain staff can communicate inventory updates more efficiently
Pharmacy staff can take orders on their smartphone without having to doff their gear first
Transport can receive requests and provide updates as they move patients
Perioperative can more easily coordinate throughput and the delivery of supplies

Empower the Expanded Care Team

Make monitor techs and therapists more visible to colleagues by assigning them to the patient’s care team
Allow or restrict access to certain features, such as broadcasting, based on user role
Protect patient information by restricting access to PHI data for non-clinical roles

Cost-effective, Facility-Wide Communication

Leverage existing desktop computers to provide ancillary staff with the ability to communicate on the same platform
Enable comprehensive multidisciplinary care by deploying across the entire enterprise
Control who is able to self-assign to certain units or facilities